Order can be canceled till the same is out for delivery. Note: This may not be applicable for certain logistics partners. You would see an option to cancel within ‘My Orders’ section under the main menu of your App/Website/M-site then select the item or order you want to cancel. In case you are unable to cancel the order from ‘My Orders’ section, you can refuse it at the time of delivery and the refund will be processed into the source account, if order amount was paid online.